Your sump pump and sewage pump specialists

Installing and servicing water and waste pumps, booster sets, pressurisation units, and basement waterproofing solutions for London and the surrounding counties, since 2014. See the areas we cover.

We offer our services for both commercial and residential customers, including our popular service agreements for preventative maintenance.

Our services

Trusted by businesses and home owners

We pride ourselves on a reputation of quality work and fair pricing whether we’re draining a water clogged Tesco carpark or installing a Delta membrane for a home basement renovation.

Find more reviews – or leave your own – on Google.

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Seth and Rene at Basement Pumps have been absolutely brilliant. We recently bought a 200yr old house, which has come with a few surprises, especially given its age and position. They’ve worked through it all and got the issue sorted. They’ve been a pleasure to deal with, hard working and sound advice. Thoroughly recommend.

Tonja Scott
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We have been using basement pumps for six of our flats for over three years now and have been very pleased with our twice yearly maintenance of our sumps and pumps. Emergency call out/support is also excellent. Highly recommended.

Kathy Diamond
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My experience of business with Rick was fantastic. He was so helpful in setting everything up for a following day visit and great communication throughout. Rick’s guys were brilliant too-very knowledgeable, courteous and totally sound to talk to about the job in easily understandable terms. I will definitely be in touch again. Thanks ?

Roy Lovelidge
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Five-star service – no need to look elsewhere for an installer/engineer! Very rare that you meet a tradesperson that answers his phone within three rings and confidently talks you through issues immediately. On a few occasions, my underground wastewater pump alarm has been triggered (which can be very worrying!). Rick calmly and professionally dealt with the problem and resolved the issue. I can’t rate Basement Pumps Ltd highly enough!

Claire Packham
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Very professional and knowledgeable. Called out as emergency for pump and couldn’t be more helpful even out of hours. Came next day to fix problem. Great company to deal with, polite and fast. Will be my future choice of company for all future basement and pump maintenance.

Perminder Chahal
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I have used Basement Pumps for a number of years, and Rick and his team of Engineers and Administrative staff are not only the ultimate in customer service but also in providing service second to none in their field with excellent prices & packages.

Ziad Semaan
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Amazing response time and service. Constant communication via WhatsApp. Identified and repaired two separate basement pumps – one on the same day and the other which needed specialist part within the week. Highly recommend.

Grant Peires
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Thank you very much to Seth for organising things in such a fast and efficient way. Thanks also to Liam and Toby for getting the new pump installed and running with minimal fuss and no mess. You chaps were excellent in terms of work and incredibly courteous. Anyone with pump issues need not look any further, Basement Pumps are the best.

Shelley Beale
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I needed a service on my pump and Kevin promptly arrived the following day. He had a few issues to access the chamber in the garden but he was very careful not to disturb the plants , and left it looking very clean and tidy without damaging any plants. I will definitely use them again and thoroughly recommend them , thank you

Our accreditations

Areas we serve

For emergency callouts we cover the following areas so that we can maintain a fast response time.

London West Sussex Hampshire East Sussex Surrey Kent Essex Berkshire Hertfordshire Buckinghamshire Oxfordshire Gloucestershire Cambridgeshire Cornwall Devon Somerset Dorset Norfolk Suffolk Northamptonshire Lincolnshire Rutland Nottinghamshire Leicestershire Derbyshire Staffordshire Warwickshire Herefordshire Worcestershire West Midlands Staffordshire Shropshire Cheshire

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Our address: More House Farm Business Centre, Ditchling Road, Wivelsfield, RH17 7RE

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