Sump pump emergency call out – how it works

Article by Rick Peacock | Last updated: 23rd July 2020

When we receive an emergency call on our 24 hour telephone number (0208 761 8888) we aim to be with the customer as quickly as possible. Our average response time across London and the South East is 3 hours.

It might be that a high level alarm has tripped on a sump pump, or a flooding emergency may already be in progress.

No job is too small: whether you're a private individual, domestic, or commercial customer with a failed pump station, we have you covered 24 hours a day, 7 days a week, 365 days of the year.

Pumps Station failures can be a simple control issue that can be resolved quickly and relatively inexpensively. It could a blocked pump or failed pump float switch.

If it is something that requires an the installation or replacement of a pump, our head office will send the engineers report alongside a competitive quote, available for you to accept or decline within one click.

This fast, efficient service provides you with the opportunity to get the job completed as soon as possible. Often, repairs and installation can be carried out during the original visit, providing an immediate, long-term fix.

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